1. Information We Collect

We may collect the following types of information when you interact with our website:

• Personal Information: Name, email address, phone number, billing/shipping address, and payment details.
• Order Information: Products purchased, order history, and transaction details.
• Technical Data: IP address, browser type, device information, and cookies for website functionality and analytics.
• Communication Data: Information you provide when contacting us via email, live chat, or customer support.

2. How We Use Your Information

Your data is used only for legitimate purposes, including:

• To process and deliver your orders.
• To provide customer support and respond to your queries.
• To improve website performance, user experience, and security.
• To send promotional offers, newsletters, or updates (only if you subscribe).
• To comply with legal obligations and prevent fraud.

3. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enhance browsing experience.
• Remember your preferences.
• Analyze site traffic and performance.
• Provide personalized offers.

You may choose to disable cookies through your browser settings, but this may affect certain website features.

4. Sharing of Information

We do not sell or rent your personal information to third parties. However, we may share data with:

• Payment gateways (e.g., Razorpay, PayPal, Visa/Mastercard) for secure transactions.
• Logistics partners to deliver your orders.
• Service providers who assist in website hosting, analytics, and marketing.
• Authorities if required by law or for fraud prevention.

5. Data Security

We take strict security measures to protect your information:

• Encrypted payment gateways (SSL certificates).
• Limited access to customer data.
• Regular monitoring to prevent unauthorized access, misuse, or disclosure.

6. Your Rights

As a user, you have the right to:

• Access, update, or delete your personal information.
• Opt-out of marketing communications at any time.
• Request details of the information we hold about you.

To exercise these rights, please contact us at [your support email].

7. Third-Party Links

Our website may contain links to third-party websites. Please note that we are not responsible for the privacy practices of those websites. We encourage you to read their policies.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised “Effective Date.”

9. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: support@kojie-san.in
📞 Phone: [Insert contact number]
📍 Address: [Insert business address in India]